INTEGRATED MANAGEMENT SYSTEM
The Integrated Management System is designed and implemented according to the requirements of NP EN ISSO 9001, NP EN ISO 14001 and NP 4457, in which Novatronica is certified since 2018, and covers all our facilities, activities and employees.
The current policy of integrated management, defined by the Administration, reflects the company´s concern in the definition and implementation of a set of processes and methodologies that ensure high standards of quality, efficiency and performance. In this sense, we all assume the responsibility of complying with the Integrated Management System by constantly seeking the optimization of processes and resources as factors of continuous improvement, development as well as employee satisfaction, taking into account the different social, economic and environmental aspirations.
Our Integrated Management System implemented in Novatronica-Portugal, applies in the following scope:
Research, development and innovation of new technologies and associated solutions, and the manufacture and marketing of electronic equipment and associated services, namely in the management of mobile and fixed resources, for alarm and security purposes.
Novatronica´s Quality, Environment and IDI Policy is essentially costumer oriented, serving the company´s interests at the same time, which are translated into the following aspects:
1. Research, design and development of the product in the perspective of achieving excellence;
2. Concern for compliance with implicit and explicit costumer requirements;
3. To progress towards the continuous improvement of the Quality, Environment and IDI Management System effectiveness, thus, guaranteeing the sustainability of the business;
4. Pollution prevention;
5. Compliance with legal requirements, namely CE marking and Environmental, normative and others that the company subscribes to.
Our work in the Quality, Environment and IDI field, is to innovate through study, consultation with our clients, experience based on what we do and results achieved, the ability to change course when necessary and to promote effective resource management, which allows the balance between the development of the company´s activity, the environment and the well-being of both our employees and our costumers. In the field of Innovation, we seek to develop and produce solutions to surprise the market through techniques and processes based on advanced technologies, creating value that results in both company and costumer benefit.
DATA PROTECTION
Personal data are essential for the development of Novatronica - Digital
Devotion Lda.´s activity. That is to say for the supply and sale of our
products and services, for the provision, monitoring and improvement of the
quality of the services available and to provide technical assistance.
Novatronica takes very seriously the personal data security of its
customers, suppliers and employees and it has always worked to ensure the best
levels of privacy protection, respecting the legislation and all the national and
European regulations and guidelines to its treatment.
For this purpose, it was elaborated The Data Protection Policy and
internal procedures were implemented to guarantee the maintenance of the
information in a structured format of current use and automatic reading, the
limitation of access to the data only by those entitled, confidence and
responsibility and the training of employees to treat and protect data in a
more systematic and infallible way. Thus, Novatronica has appointed a Data
Protection Officer (DPO) to oversee these activities and with whom you may
contact at any time to access as it is your right:
Access - You have the right to access the data that
are recorded about you and their origin, as well as to know the purpose for
which your data is processed, the logic underlying the treatment of that data
and to whom it can be communicated.
Rectification - You have the right to request the
rectification of your personal data that is incomplete or incorrect.
Opposition - You have the right to oppose the use of
your personal data for any purpose other than the object of consent, such as
profiling.
Deletion - You have the right to request the deletion
of your data whenever it does not conflict with legal or contractual compliance.
Limitation - You have the right to limit the use of
your personal data.
Portability - You have the right to request the
transfer, copy or transmission of your personal data from one computer
environment to another.
You may exercise all your rights over your personal data through one of
the following contacts:
E-mail: dpo@novatronica.com
Mail: Novatronica - Rua Aldeia Nova, n.
141, 4480-105 Arvore - Vila do Conde (c/o Data Protection Officer)
Telephone: +351 252 240 770 (request to speak with Data
Protection Officer)
You may also file a complaint with the CNPD (NationalData Protection
Commission) whenever your rights are not fully safeguarded or in some way the
treatment of yourdata violates these rights and data protection laws.
Due to the area of activity of our company, we have a highly
specialized team with a technological
profile, which includes technicians with high know-how and experience in data
storage services that implement and support the use of a variety of measures
including encryption and authentication tools to help protect and maintain the
security, integrity and availability of your personal data such as protection
of information technology systems through a firewall to prevent unauthorized
access to your data and permanent monitoring of access.
What type of personal data do we
collect, for what purpose and for how long do we keep them?
We store your data as long as it is necessary for the purpose for which
it was collected. After that, all your data will be anonymized or deleted.
|
Typology of
Personal Data
|
Categories of
Personal Data
|
Legal Reason
|
Term of Conservation
|
|
Data billing
|
Name,
Address, VAT
|
Legal
Compliance
|
Legal
Impositions
|
|
Data for
Technical Assistance
|
Phone number, Email
|
Technical
assistance
|
2 years
|
|
Geo Contact
data
|
Location
|
Contractual
Compliance
|
Contract
Duration
|
|
Access Log
Data and Usage History (Reserved Areas)
|
Public IP
|
Contractual
Compliance and Data Security
|
Contract Duration
|
|
Data for Marketing Effects
|
Email
|
Consent
|
Removal of Consent
|
|
Spontaneous Application Data
|
Email, Curriculum Vitae
|
Consent
|
1 year
|
Your data is for the exclusive use of Novatronica, and we will not
communicate it to any other entities, except for the legal compliance required.
Data Protection Policy is subject to changes that will be duly updated
and published on our website Novatronica Policies.
Novatronica intends to continue to show and assume its commitment to
comply with regulations and directives such as GPDR (General Data Protection
Regulation) and the principles underlying it: lawfulness, loyalty,
transparency, circulation, limited purpose, data minimization, precision and
accuracy, data retention limit, security and accountability.
Research, design and
development of the product in the perspective of achieving excellence;
Concern for compliance
with implicit and explicit costumer requirements;
To progress towards the continuous
improvement of the Quality, Environment and IDI Management System effectiveness,
thus, guaranteeing the sustainability of the business;
Pollution prevention;
Compliance with legal
requirements, namely CE marking and Environmental, normative and others that
the company subscribes to.
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