INTEGRATED MANAGEMENT SYSTEM

 

The Integrated Management System is designed and implemented according to the requirements of NP EN ISSO 9001, NP EN ISO 14001 and NP 4457, in which Novatronica is certified since 2018, and covers all our facilities, activities and employees.

The current policy of integrated management, defined by the Administration, reflects the company´s concern in the definition and implementation of a set of processes and methodologies that ensure high standards of quality, efficiency and performance. In this sense, we all assume the responsibility of complying with the Integrated Management System by constantly seeking the optimization of processes and resources as factors of continuous improvement, development as well as employee satisfaction, taking into account the different social, economic and environmental aspirations.

Our Integrated Management System implemented in Novatronica-Portugal, applies in the following scope:

Research, development and innovation of new technologies and associated solutions, and the manufacture and marketing of electronic equipment and associated services, namely in the management of mobile and fixed resources, for alarm and security purposes.

Novatronica´s Quality, Environment and IDI Policy is essentially costumer oriented, serving the company´s interests at the same time, which are translated into the following aspects:

1. Research, design and development of the product in the perspective of achieving excellence;

2. Concern for compliance with implicit and explicit costumer requirements;

3. To progress towards the continuous improvement of the Quality, Environment and IDI Management System effectiveness, thus, guaranteeing the sustainability of the business;

4. Pollution prevention;

5. Compliance with legal requirements, namely CE marking and Environmental, normative and others that the company subscribes to.

Our work in the Quality, Environment and IDI field, is to innovate through study, consultation with our clients, experience based on what we do and results achieved, the ability to change course when necessary and to promote effective resource management, which allows the balance between the development of the company´s activity, the environment and the well-being of both our employees and our costumers. In the field of Innovation, we seek to develop and produce solutions to surprise the market through techniques and processes based on advanced technologies, creating value that results in both company and costumer benefit.


DATA PROTECTION


Personal data are essential for the development of Novatronica - Digital Devotion Lda.´s activity. That is to say for the supply and sale of our products and services, for the provision, monitoring and improvement of the quality of the services available and to provide technical assistance.

Novatronica takes very seriously the personal data security of its customers, suppliers and employees and it has always worked to ensure the best levels of privacy protection, respecting the legislation and all the national and European regulations and guidelines to its treatment.

For this purpose, it was elaborated The Data Protection Policy and internal procedures were implemented to guarantee the maintenance of the information in a structured format of current use and automatic reading, the limitation of access to the data only by those entitled, confidence and responsibility and the training of employees to treat and protect data in a more systematic and infallible way. Thus, Novatronica has appointed a Data Protection Officer (DPO) to oversee these activities and with whom you may contact at any time to access as it is your right:

Access - You have the right to access the data that are recorded about you and their origin, as well as to know the purpose for which your data is processed, the logic underlying the treatment of that data and to whom it can be communicated.

Rectification - You have the right to request the rectification of your personal data that is incomplete or incorrect.

Opposition - You have the right to oppose the use of your personal data for any purpose other than the object of consent, such as profiling.

Deletion - You have the right to request the deletion of your data whenever it does not conflict with legal or contractual compliance. 

Limitation - You have the right to limit the use of your personal data.

Portability - You have the right to request the transfer, copy or transmission of your personal data from one computer environment to another.

You may exercise all your rights over your personal data through one of the following contacts:

E-mail: dpo@novatronica.com 

Mail: Novatronica - Rua Aldeia Nova, n. 141, 4480-105 Arvore - Vila do Conde (c/o Data Protection Officer) 

Telephone: +351 252 240 770 (request to speak with Data Protection Officer)

You may also file a complaint with the CNPD (NationalData Protection Commission) whenever your rights are not fully safeguarded or in some way the treatment of yourdata violates these rights and data protection laws.

Due to the area of activity of our company, we have a highly specialized  team with a technological profile, which includes technicians with high know-how and experience in data storage services that implement and support the use of a variety of measures including encryption and authentication tools to help protect and maintain the security, integrity and availability of your personal data such as protection of information technology systems through a firewall to prevent unauthorized access to your data and permanent monitoring of access.

What type of personal data do we collect, for what purpose and for how long do we keep them?

We store your data as long as it is necessary for the purpose for which it was collected. After that, all your data will be anonymized or deleted.

 

Typology of Personal Data

Categories of Personal Data

Legal Reason

Term of Conservation

Data billing

Name, Address, VAT

Legal Compliance

Legal Impositions

Data for Technical Assistance

Phone number, Email

Technical assistance

2 years

Geo Contact data

Location

Contractual Compliance

Contract Duration

Access Log Data and Usage History (Reserved Areas)

Public IP

Contractual Compliance and Data Security

Contract Duration

Data for Marketing Effects

Email

Consent

Removal of Consent

Spontaneous Application Data

Email, Curriculum Vitae

Consent

1 year

 

Your data is for the exclusive use of Novatronica, and we will not communicate it to any other entities, except for the legal compliance required.

Data Protection Policy is subject to changes that will be duly updated and published on our website Novatronica Policies.

Novatronica intends to continue to show and assume its commitment to comply with regulations and directives such as GPDR (General Data Protection Regulation) and the principles underlying it: lawfulness, loyalty, transparency, circulation, limited purpose, data minimization, precision and accuracy, data retention limit, security and accountability.

Research, design and development of the product in the perspective of achieving excellence;

Concern for compliance with implicit and explicit costumer requirements;

To progress towards the continuous improvement of the Quality, Environment and IDI Management System effectiveness, thus, guaranteeing the sustainability of the business;

Pollution prevention;

Compliance with legal requirements, namely CE marking and Environmental, normative and others that the company subscribes to.


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